It is important to remember that when you are planning to rent a car, most of those behind the counter people are not that good at numbers compared to their flawless customer service. An interview conducted with an insider in a car rental company said that location managers, most of the time, are judged with the dough amount that their individual branches make. The insider further added that most of the employees possess a salesperson mentality.
Ways to Approach a Car Rental Company
With a little knowledge of the ins and outs of the rental car companies especially their behind the scenes activity, it will be a lot easier for you to approach the counter of the car rental company confidently. Here are the guidelines that will help you in such situation:
Jot Down What You Want
This will be your first step before going to the rental counter. Knowing what you want and having a list of it will be very helpful, especially at times when you are busy or hurrying for some important stuff. Moreover, knowing the type of car that you are haunting and the price that you can afford to pay will make your negotiation smooth and quick.
Ask You Own Car Insurance
Well, that is if you have one. If you have, call them beforehand and ask them if they still cover you if you will drive a rental car. Normally, rental companies try their best to offer you insurance as well as insurance upgrades. However, since you have already inquired with your own insurance company, you can avoid paying the coverage that you actually do not need.
Surf the Internet
Look for the website of your prospective car rental company. Once you found it, do several reservations. But, keep in mind that you have to reserve a cheaper and smaller car. You can also consider reserving a nicer make and car model that you want to rent.
Go to a Car Rental Company
After doing the preceding paragraph, visit the rental company and pick up your reservation. Look for the representative of the company and ask him how much it will cost you to pay for an upgrade of your chosen car model. There are two possibilities here. First is that they are going to give you a rate which is less that your reservation and the second one is the other way around. If they offer you a lesser rate then grab the deal. But if the rates being offered to you are higher than your reservation, then cancel you second reservation. If you do this, there is a high possibility that the rental company will have to offer you the lower price.
Opt for the Membership Card
Go over your membership cards or any cards that might give an extra discount. Examples of these cards are student cards, military service proof, and membership.
The Prices of Upgrade Are Arbitrary
You have to remember this also. You have to try your best to negotiate even if the representative of the company quotes you upgrade prices that are lesser than what you have reserved online. Being persistent in this kind of situation will definitely be an advantage to you. Who knows, you might be able to seal a great deal and put the price to a much lesser rate than its original.
Here are the very useful tips. Usually, representatives and agents are stressed out and overworked. Using your charm added with a little bit of humor and kindness will be effective, especially if you are planning to have a good bargain.